Mountain Movers respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, use the show interest checkout process, or communicate with us.

By using our website or contacting us, you agree to this Privacy Policy.

 

1. Who We Are

Mountain Movers is a manufacturer and seller of vehicle roof racks and related accessories, operating from Greece and serving customers worldwide.

For privacy-related questions, contact us at:
contact@mountainmoversracks.com

 

2. How Our Website Works

Our website does not use a traditional shopping cart or instant checkout. Any checkout or form submission functions only as a show interest process and does not create a binding purchase. Communication, pricing, payment instructions, and order confirmation are handled manually through email.

 

3. Personal Data We Collect

We collect only the data necessary to communicate with you and operate our business.

This may include your name, email address, phone number, country, vehicle details, measurements you voluntarily provide, messages, attachments, and correspondence sent by email.

We may also collect limited technical data such as IP address, browser type, device information, and basic usage data through cookies or server logs.

We do not intentionally collect sensitive personal data such as government identification numbers or payment card details through our website.

 

4. How We Use Your Data

We use your data to respond to inquiries, provide product information and pricing, arrange orders and payment instructions, manage production and shipping, handle warranty and support requests, improve our products and website, comply with legal obligations, and protect against fraud or misuse.

We do not use your data for automated decision-making or profiling.

 

5. Legal Basis for Processing

Where applicable under GDPR, we process personal data based on your consent, the need to take steps prior to entering a contract, compliance with legal obligations, and our legitimate business interests.

 

6. Payments and Financial Information

Payments are not processed directly through the website. Payment instructions are provided by email after you express interest. Payments are typically completed via bank transfer or other offline methods communicated through official Mountain Movers channels.

We do not store your bank account details or payment credentials on the website.

 

7. Cookies and Analytics

We use basic cookies and similar technologies to ensure website functionality, security, and basic analytics. These cookies do not store personally identifiable information.

You can control or disable cookies through your browser settings, though some website functionality may be affected.

 

8. Data Sharing

We do not sell or rent personal data.

We may share limited data with trusted service providers such as shipping carriers, website hosting providers, or professional advisors, only where necessary and subject to confidentiality obligations.

 

9. International Data Transfers

As we serve customers worldwide, your data may be processed or accessed outside your country of residence. When required, appropriate safeguards are used to protect your data in accordance with applicable law.

 

10. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy, including legal, tax, and warranty obligations. When no longer required, data is securely deleted or anonymized.

 

11. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as withdraw consent where applicable.

Requests can be sent to contact@mountainmoversracks.com. Identity verification may be required.

 

12. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure, and internet transmission always carries some risk.

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13. Children’s Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

 

14. Changes to This Policy

We may update this Privacy Policy when necessary. The latest version will always be available on our website. Continued use of the website constitutes acceptance of the updated Policy.

 

15. Governing Law

This Privacy Policy is governed by the laws of Greece, without limiting mandatory data protection rights under applicable laws.

 

16. Contact

For any questions regarding this Privacy Policy, contact us at:
contact@mountainmoversracks.com